| description |
Cooperation between humans is supported by means of workflow
management systems and groupware tools, whereas support for agents
mainly consists in standardising agent communication languages and
developing co-operation protocols. Most of these mechanisms are
designed for special situations. Thus, they do not take into account
that characteristics of environment, work, persons and agents can
change and that relations between dif-ferent cooperations exist. In
the following, an innovative cooperation model and platform is
introduced. An ex-tended concept of roles and structured
communication cares for integration of humans and agents and
increases flexibility. Our approach enables to change the
organisational structure without the need to restructure the
coop-eration protocols and vice versa.
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